City of Fayetteville accepting applications for Shared Transportation in Downtown Fayetteville

By Staff Report, posted Oct 10, 2023 on BizFayetteville.com

The City of Fayetteville is accepting applications for Shared Active Transportation Systems (SATS) to bring shared rental devices like scooters and bikes to Downtown Fayetteville.

The City is inviting businesses to apply for a one-year permit allowing their shared transportation devices to operate in the public right-of-way within Fayetteville’s SATS district.

Last April, the Fayetteville City Council approved the SATS ordinance as a one-year pilot program.

According to the City of Fayetteville's public records, the City is considering the following definitions in regard to these policies on “Shared Devices:”

Electric-assisted bicycle means a bicycle with two or three wheels that is equipped with a seat or saddle for use by the rider, fully operable pedals for human propulsion and an electric motor of no more than 750 watts, whose maximum speed on a level surface when powered solely by such a motor is no greater than 20 miles per hour. Or,

Approved SAT devices. Photo provided by: City of Fayetteville.

Motorized scooter means a vehicle that is steered by a steering handle, designed to be stood upon by the operator while the vehicle is in operation and powered by a motor capable of propelling the vehicle at a speed no greater than 18 miles per hour on a level surface; and whose wheels have diameters of ten inches or less.

The City's proposed SAT district. Photo provided by: City of Fayetteville.

According to City documents, the proposed SATS District will go from Hay St. and follow until the edge of the downtown district ending at Person St. and the use of shared devices will be permitted between the hours of 6:00 a.m. until 10:00 p.m.

According to the current ordinance, patrons of the shared devices must be 16 years old or older to ride. All riders will be encouraged to wear helmets, follow applicable traffic laws and will be prohibited from operating the devices on sidewalks in the downtown district.

Vendors will be required to submit a plan of operation including the applicant's proposed operations in the city, including the maximum number of SATS devices the applicant proposes to use, the plan for balancing and rebalancing SATS devices for equitable city-wide coverage, the plan for inspecting, repairing, servicing and maintaining SATS devices, the plan for providing and maintaining adequate levels of staff for operation, inspection, repair, service, maintenance, rebalancing and administration and the plan to provide adequate customer service.

Permittees shall also have a 24-hour, 7-day-a-week, 365-day-a-year hotline and a local office within the City, open, at minimum, from 8:00 a.m. to 5:00 p.m., Monday - Friday for customers to report safety concerns and complaints and to ask questions, to take payments and conduct other business.

Each permittee shall provide the City with all data concerning the permittee's SATS devices and their use, including real-time data; archival trip data; data pertaining to the frequency and location of trips; data pertaining to the deployment and rebalancing of devices; data pertaining to customer complaints and customer service response; data pertaining to device inspection, maintenance and defects; accident data; data pertaining to system operations; etc.

Applications can be submitted until Nov. 1. Visit the City’s Traffic Services webpage here and find the Shared Active Transportation Systems section to download the application. Applications should be addressed to:

City of Fayetteville

Traffic Services Division

339 Alexander Street

Fayetteville, NC 28301

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