Taxpayer deadline approaches for informal appeals for 2025 assessed property value

By Staff Report, posted Mar 21, 2025 on BizFayetteville.com

Cumberland County property owners have until March 24 to request an informal review of their 2025 assessed value. The Office of Tax Administration recently completed the 2025 revaluation of all real property to reflect fair market value as of January 1, 2025.

Informal Appeal.

Purpose: To review the property and home features to ensure that the information in the property records is accurate.
Parties Involved: Taxpayer and the tax office.
Process: The appraiser reviews the property details and documents from the taxpayer to decide if the value should stay the same, increase, or decrease.

Taxpayers should submit detailed information and/or documentation that supports their opinion of value. This may include, but is not limited to, update of property characteristics or a recent appraisal. Appraisers will review all requests and contact taxpayers if more information is needed or to further discuss the value. Taxpayers will receive a letter of the outcome when the review is completed. If the outcome is agreed upon by the taxpayer, no further actions are necessary.

Property owners may further appeal their value by submitting a formal appeal to the Board of Equalization and Review (BER). Formal appeals are heard and decided by the BER. Members of the board will consider both information submitted by the appellant and the County appraiser. An informal appeal is not required to submit a formal appeal.

Formal Appeal

Timeline: March 25, 2025 - May 28, 2025
Purpose: A request to the BER to determine if the property value should change.
Process: Taxpayer presents evidence and/or reasoning to the board explaining why the property value should change. The board reviews the appeal and decides the outcome.
Next Steps: If the BER denies the appeal, the taxpayer can escalate it to the Property Tax Commission (PTC) for further review.

Taxpayers can submit requests for both informal reviews and formal appeals:

In person at the Tax Administration Office in Room 543 of the Judge E. Maurice Braswell Courthouse, 117 Dick St., Fayetteville.
By mail addressed to Cumberland Tax Administration, Attention: 2025 Revaluation P.O. Box 449 Fayetteville, NC 28302

Taxpayers may view their property record card and 2025 assessed value online at www.taxpwa.co.cumberland.nc.us/camapwa.

More information regarding revaluation and how to appeal is included in each revaluation notice and online at cumberlandcountync.gov/tax.

For questions or to schedule an appointment with an appraiser, contact the Revaluation Call Center at 910-678-7800 or email at taxrealestate@cumberlandcountync.gov.

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