United Bank receives national recognition as a Best Company to Work For and Best-in-State Bank for 2025

By Staff Report, posted Sep 17, 2025 on BizFayetteville.com

United Bank has recently received several national awards for employee engagement and customer satisfaction from U.S. News & World Report, Newsweek and Forbes. These awards include Best Companies to Work For in the South, America’s Greatest Workplaces in Financial Services, America’s Greatest Workplaces by State and Best-in-State Bank, respectively.

Across its footprint, United continues to be recognized for its unparalleled service. Within the Greater Fayetteville Business Journal’s coverage area, United Bank has continued to provide banking services to communities with five banking and ATM locations in Fayetteville, Hope Mills, Elizabethtown and Lumberton.

Jim Strickland, United Bank market president for Fayetteville and Lumberton.
Photo provided by: United Bank

“United Bank has seen tremendous success over the past few years, thanks in large part to our business in the Carolinas, which continues to grow in exciting ways. These awards demonstrate the value of our people-centric culture, reinforcing our commitment to investing in our communities and team members in the Greater Fayetteville area and companywide,” shared Jim Strickland, United Bank market president for Fayetteville and Lumberton.

For the second year in a row, U.S. News & World Report has named United Bank one of the 2025-2026 Best Companies to Work For in the South. Out of 5,000 publicly traded companies that were considered, United was ranked among the top companies in the South on factors contributing to job seekers’ decision-making when choosing a workplace that meets their needs. Factors include quality of pay and benefits, work-life balance and flexibility, job and company stability, physical and psychological comfort, belongingness and esteem and career opportunities and professional development.
Additionally, United has been recognized as one of America’s Greatest Workplaces in Financial Services for 2025 by Newsweek. The list, which is Newsweek’s third-annual ranking of America’s Greatest Workplaces, recognizes companies of 1,000 employees or more with strong employee engagement. Companies are judged based on over 120 key performance indicators, including leadership, integrity, compensation, work-life balance scores and more.
Newsweek also named United as one of America’s Greatest Workplaces by State in the Bank’s founding state of West Virginia. Companies were evaluated on several business and culture factors including belonging and community, compensation and benefits, job security, mental well-being, training and career progression, and work-life balance. United Bank previously earned this title in 2023.
The Bank was also recently named No. 1 in South Carolina on Forbes’ 2025 list of Best-in-State Banks for the third consecutive year. Survey participants were asked to share their level of satisfaction with their bank or credit union, their willingness to recommend it to others, and to rate the organization on several criteria, including customer service, the quality of financial advice offered by representatives, fee structures and the degree of trust the financial institutions inspired.

Richard M. Adams, Jr., CEO of United Bankshares, Inc.
Photo provided by: United Bank

“Promoting a positive workplace culture remains a top priority for United Bank. We have long believed that when our team members thrive, so do our customers, and so does business,” said Richard M. Adams, Jr., CEO of United Bankshares, Inc. in a press release. “When you love what you do and where you work, it is reflected in the quality of service that you provide. These wins are a testament to our unrelenting commitment to providing best-in-class service to our customers, employees, shareholders, and communities. It is an honor to be recognized as an employer of choice and a best bank, and we look forward to continuing to serve our communities in the future.”

On March 17, 2025, United Bank celebrated 186 years of service.

United Bank remains committed to growing the relationships it has built since 1839 and offering a competitive suite of banking and lending products, treasury management, wealth management, mortgage services, personal and business credit cards, and more. Learn more about United Bank on their website here.

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