PWC begins annual water treatment changeover

By Staff Report, posted Feb 23, 2026 on BizFayetteville.com

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The Fayetteville Public Works Commission will begin its annual water treatment disinfectant changeover on Sunday, March 1, 2026. This temporary, month‑long change is an annual requirement by the North Carolina Department of Environmental Quality (NCDEQ) for all public water systems that normally use chloramines for disinfection.

Throughout March, PWC will shift from its standard chloramine disinfectant to free chlorine. Customers may notice a slight chlorine smell or experience temporary changes in water taste or appearance. These effects are normal and are not harmful.

This annual changeover includes all PWC customers; residential, commercial and wholesale consumers- including those in Fort Bragg, the Town of Spring Lake, Hoke County and the Town of Stedman. PWC will continuously monitor disinfectant levels to ensure safety and reliability.

PWC will return to using chloramines on April 1, 2026. Customers who normally pre‑treat their water to remove chloramines (including manufacturers, dialysis providers and aquatic pet owners) should continue pre‑treatment during the month of March.

Hydrant flushing may occur during this period, which can cause temporary low pressure or mild discoloration. These conditions are cosmetic only and go away as the system is flushed.

More information about PWC’s water quality and testing practices is available in the Annual Water Quality Report, published online at: FayPWC.com/Water-Quality-Report/.

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