Systel continues Carolina Typewriter Company's legacy of customer service
By Staff Report, posted Jul 6, 2026 on BizFayetteville.com
Systel Business Equipment is proud to celebrate the successful integration of Carolina Typewriter Company (CTC) customer relationships into the Systel organization, building on more than a century of combined experience serving businesses across the Carolinas.
Founded in 1963, Carolina Typewriter Company served businesses throughout the Florence, South Carolina and Pee Dee region for more than six decades. As a family-owned and operated office technology provider, the company earned a reputation for dependable service, strong customer relationships, and a commitment to supporting local businesses and organizations throughout the Florence community.
Systel completed the acquisition of CTC in late 2025 and has since focused on preserving the personal relationships and local service that defined Carolina Typewriter Company for generations. This transition has been strengthened by the continued involvement of former President Tommy Kelly and longtime employee Phanessa Sansbury, both of whom have helped maintain continuity for customers throughout the process.
Carolina Typewriter Company was built on relationships and taking care of customers.
“When it came time to consider the future of the business, finding the right partner was important to me and my family. Systel shares many of the same values that have guided our company for decades, and I felt confident they would continue providing the level of service and support our customers deserve,” said Tommy Kelly in a press release.
CTC customers continue to receive the local support they have relied upon for years while gaining access to Systel's expanded resources, broader technology portfolio, enhanced service capabilities, and a full suite of business solutions, including office technology, production print, managed IT services, unified communications, document management, and workflow automation.
"One of the things that stood out to us about CTC was its commitment to customer service. That focus aligns closely with Systel's values and made it a natural fit. We are proud to continue what CTC has built and remain focused on delivering the responsive service, local support, and business technology solutions that customers expect," said Janene Aul, CEO of Systel Business Equipment, in a press release.
The acquisition further strengthens Systel's commitment to the Florence market and the broader South Carolina business community. By investing in local relationships, local talent and customer service excellence, Systel remains focused on helping organizations operate more efficiently while building lasting partnerships for the future.
Founded in 1981, Systel Business Equipment is a family-owned and operated office technology dealership headquartered in Fayetteville, North Carolina. With 250 employees across 13 locations, Systel serves thousands of customers throughout North Carolina, South Carolina, and Georgia. Systel provides office technology, production print, managed IT services, business phone systems, document management, and workflow automation solutions backed by a commitment to exceptional customer service, community involvement and long-term relationships.
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