Carelon, a healthcare services company, recently opened its first-ever Carelon care center in Fayetteville, NC, a new integrated health clinic that offers primary care and behavioral health to military, Medicare and Medicaid patients in Cumberland County. They began seeing patients at the new location Feb. 20. 

This care center serves to bring physical health and behavioral health services to community members in and around Fayetteville all under one roof for complete care.  

The Carelon care center is staffed by a multidisciplinary care team that utilizes personalized care models to address all the factors that influence an individual’s whole health in-person and virtually. They see patients by appointment as well as walk-ins. 

“We want to make ourselves or we’re here to make ourselves as available as we can be, and meeting the patients where they are,” shared Dr. David Kiragu, Carelon Medical Officer for North Carolina. 

By offering virtual care and working with Healthy Blue to assist in providing transportation for patients, Carelon does its best to reach all of the clients that are in need of their services. 

The facility includes a lab area, four exam rooms, and five behavioral health rooms. 

Dr. Kiragu shared that Carelon is still in search of a permanent physician for the Fayetteville location. As of now Dr. Kiragu and other Carelon providers within North Carolina are sharing the responsibility of seeing patients at this facility. 

“We are here. We are here to serve. We are here to collaborate. We know that there are folks in the community who have been doing really, really good work, and we are here to basically partner with them to offer what we’ve got to add to what they’re bringing to the community…we understand that there is a need for more primary care, as is true in many parts of the country, and we want to do a really good job to take good care of patients, to make them leave with a smile, and to also just work together with our community partners, because nobody can do it alone,” stated Dr. Kiragu.