Follow Alinda
Email Alinda Email
Health Care
Nov 6, 2023

Cape Fear Valley Health’s Community Paramedic Program Provides High-Risk Follow-Up Care that Improves Outcomes

Sponsored Content provided by Alinda Bailey - Manager Community Paramedic Program, Cumberland County EMS

Care that Improves Outcomes

Cape Fear Valley Health’s Community Paramedic Program provides follow-up care and medication management assistance for elderly cardiac patients by expanding the role of the traditional Emergency Medical Services (EMS) provider. The programs’ goal is to enhance the patient care experience and improve health outcomes by providing community paramedics to serve as advocates for patients.

Experienced EMS providers, also known as paramedics, are able to expand their role from an acute care provider to a transitional care provider with formalized training and education. Community paramedics help to improve patients’ medication adherence and quality of life, which in turn can help decrease health care costs while improving outcomes.

Community paramedics provide assistance to discharged Cape Fear Valley patients who are at high risk of complications. They help patients schedule appointments, manage their medications, navigate multiple health systems, and participate in their ongoing care plan. 

Ways Cape Fear Valley Community Paramedics have helped improve outcomes and reduce hospital readmission rates include helping patients to:

  • Manage medications, including reconciling prescriptions between pharmacies and providers and providing education on medication compliance, 
  • Conduct at-home risk assessments,
  • Help patients understand how to manage their condition,
  • Provide information about additional community resources, and
  • Follow-up with the patients in their home for approximately 30 days post discharge.

These follow-up visits provide an opportunity for healthcare providers to educate patients about their condition, medications, lifestyle modifications, and warning signs. This education empowers patients to take an active role in managing their health.

Cape Fear Valley Community Paramedics can also provide some lab services, such as urinalysis, in the home, as well as provide on-demand treatments for patients who experience acute increase in symptoms. 

Many heart conditions, such as congestive heart failure, can lead to serious complications if not managed properly. Regular follow-up care can help identify early warning signs of complications and take preventive measures to avoid them. Since its launch in 2015, Cape Fear Valley’s Community Paramedic Program has provided services to pneumonia, COPD, and congestive heart failure patients, through over 7,000 home visits a year. 

The community paramedic program helps Cape Fear Valley Health fulfill its mission of providing exceptional healthcare to residents of the region and enhance quality of life for high risk patients. These measures also work to relieve burdens on the health care system by ensuring patients receive the necessary support and treatment to avoid unnecessary hospitalizations and readmissions. 

Find out more about Cape Fear Valley’s Community Paramedic Program at:

Join The Discussion

Ico insights


systel-business-equipment madison-howard headshott

Refresh your Organization with Systel’s Document Management Solutions

Madison Howard - Marketing Team Leader, Systel Business Equipment
cape-fear-valley-health-foundation ashley-lee headshott

Cape Fear Valley Health Foundation and Methodist University Host Step Up 4 Health and Wellness Expo April 20

Ashley Lee - Development Coordinator for Community Engagement, Cape Fear Valley Health Foundation
fayetteville-state-university dr-cierra-griffin headshott

FSU Offers Full Tuition Scholarships to Military Affiliated Students and Their Dependents

Dr. Cierra Griffin - Executive Director for Adult Learners, Transfer, and Military Students, Fayetteville State University
Ico insights



In The Current Issue

It’s on at comic con: Pop culture, panels, contests and more! Fayetteville Comic Con returns in 2024

This year’s convention will feature vendors, cosplay contests for all skill levels and celebrity guests. Photo provided by Fayetteville Comic ConFayetteville Comic Con returns to the Crown Coliseum this April 27 and 28 jam packed with a series of spe

An ode to spring…and pollen

I can honestly say that I have never felt more like a piece of fried chicken in my life, with the way this pollen has been raining down and the expected temperatures for this upcoming summer season, I feel like we’re all about to be fried lightly on

Rich in relationships: The Future Rich Aunties Business Conference cultivates a supportive environment where women can learn to build wealth and their network

Guest speakers from last year's gala (left to right): Camy Kennedy, Sylvia S. Glanton, Charlene Richardson, Taylor Bradley. Charlene will be joining Sylvia again this year as a guest speaker. Photo provided by the Future Rich Aunties, captured by Jam