Cool Spring Downtown District launches community feedback survey to enhance downtown Arts and Entertainment District

By Staff Report, posted 1 month ago
Image courtesy of CSDD

The Cool Spring Downtown District recently announced the launch of a community feedback survey aimed at gauging public sentiment and garnering valuable insights into the organization's performance and the vibrancy of the district.

The Cool Spring Downtown District is embarking on a facilitated strategic planning process. With the help of a technical assistance grant from the Arts Council of Fayetteville-Cumberland County, CSDD contracted with Benchmark Planning, an urban design firm with offices throughout the east coast. The feedback gathered through this survey will play a crucial role in shaping the future direction of CSDD and the downtown Arts and Entertainment District as a whole.

“We believe that the success of our organization and the vitality of the downtown Arts and Entertainment District are deeply intertwined with the perspectives and experiences of the community,” said Bianca Shoneman, CEO of CSDD, in a press release. “By inviting residents, business owners, artists, and visitors to share their feedback, we hope to gain a comprehensive understanding of what is working well and where there is room for improvement.”

The survey covers various aspects of the organization's performance, including programming, accessibility, community outreach, parking, planning and overall satisfaction with the downtown Arts and Entertainment District. Participants will have the opportunity to provide open-ended comments, suggestions and ideas for enhancing the district's appeal and impact.

"We encourage everyone who has a stake in the downtown Arts and Entertainment District to take part in this survey," added Shoneman in a press release. "Your input is invaluable in helping us shape a vision that reflects the diverse interests and aspirations of our community."

The community feedback survey will be accessible online until April 10, 2024. All responses will be kept confidential.

To access the survey and learn more about Cool Spring Downtown District and the downtown Arts and Entertainment District, visit 

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