The Fayetteville Public Works Commission (PWC) has published its 2023 Water Quality Report. The Water Quality Report is a requirement of the North Carolina Department of Environmental Quality and includes the results of testing to ensure our drinking water meets all regulatory requirements. 

One of PWC’s primary goals is to provide customers with a safe and dependable supply of drinking water. PWC was the first utility in North Carolina to earn the Partnership for Safe Water Director’s Award for water treatment, recognizing PWC’s extra efforts in providing drinking water that meets or exceeds all federal drinking water standards. PWC has received this prestigious recognition for 23 consecutive years. The Partnership for Safe Water is a unique cooperative effort between EPA, American Water Works Association, Association of Metropolitan Water Agencies, National Association of Water Companies, and Association of State Drinking Water Administrators. This program focuses on the operation and maintenance of water treatment facilities, water mains and storage tanks. 

The Annual Water Quality Report is a snapshot of last year’s water quality. Included are details about our sources of water, what it contains, and how it compares to standards set by regulatory agencies. PWC’s commitment to transparency is key for our customers to understand the efforts we make to continually improve the water treatment process and protect our water resources. PWC staff is committed to ensuring the quality of our water and to provide you with this information because informed customers are our best allies. Customers with questions about this report or concerning your water can contact Customer Service at 910-483-1382.

In 2023, PWC treated over 9 billion gallons of water while remaining in compliance with the Environmental Protection Agency regulations. PWC continuously monitors water quality by performing more than 150,000 tests a year. This year’s Water Quality Report is available for viewing online at www.FayPWC.com/Water-Quality-Report/ and a copy is included with customer’s bills in June.