HealthKeeperz is proud to announce the opening of its new Community Alternatives Program (CAP) Case Management Office in Lumberton, N.C. HealthKeeperz held a ribbon cutting this morning, Oct. 22, to celebrate expanded access to home and community-based care for families across Robeson County.

Since 2002, Healthkeeperz has been a leader in providing CAP Case Management for adults and children with disabilities. The new Lumberton office reflects the organization’s long-standing dedication to community-based care.

“It’s a family business that started with my father, Howard Brooks, more than 60 years ago...I’m standing on his shoulders as he stood on the shoulders of those who came before him. So we certainly don’t take credit for what HealthKeeperz is today, because it’s a legacy that my dad started,” remarked HealthKeeperz President & CEO Tim Brooks at the event. 

Located at 2003 Godwin Ave. Ste B in Lumberton, the office began operations in June 2025. The new Healthkeeperz CAP Office is open Monday through Friday from 8:00 a.m. to 5:00 p.m. 

The Community Alternatives Program is a North Carolina Medicaid program that coordinates a range of supportive services not typically covered by regular Medicaid. The goal of CAP is to provide quality, cost-effective care in the home and community as an alternative to placement in a facility, while also providing essential relief and support to primary caregivers.

“It's one of those services that you don't know you need it until somebody tells you that you need it. So it's a lot of education. But we've been doing this for over 20 years across the state. This is one of 12 offices that we have in North Carolina, Elizabeth City in the East to Bryson City in the West,” shared Brooks.

CAP case managers play an essential role by coordinating these services with the individual’s family, ensuring that all their needs are met. This not only supports the participant’s health and well-being but also offers significant emotional and financial benefits—enabling family members to focus on their roles without becoming overwhelmed caregivers. 

Brooks acknowledged the work of the case managers in his speech: “Their role is to be sure that those people who are at home have the support they need, the medical equipment, in-home aides, meals, transportation, therapy, everything that is needed to support those individuals at home. It's their job to coordinate that with the family.”

The Lumberton CAP Office represents another step forward in Healthkeeperz’s mission to care for the whole person—body, mind, and spirit—while supporting caregivers and strengthening communities across North Carolina.