Cumberland County Public Utilities has launched MyCCNCPay, a digital payment platform powered by PayIt, which will allow county utility customers to make convenient, secure online payments. In addition, Cumberland County offers an Interactive Voice Response (IVR) system for residents to make payments by phone.
Customers can pay online as a guest or create a personalized profile that securely stores utility account information, payment history and payment methods. Using MyCCNCPay, residents can also be notified of upcoming recurring payments.
“We aim to make utilities payments as easy and convenient as possible through the launch of MyCCNCPay,” said Amy Hall of Cumberland County Public Utilities in a press release. “Along with this new online experience, we are pleased to offer a modern experience for our customers who prefer to pay over the phone – bringing flexibility and choice to customers as they pay their bills.”
The new platform equips Cumberland County staff members with an administration portal to view and manage transactions and the IVR offering reduces the need for staff to field regular support calls and offers services in both English and Spanish. This will allow Cumberland County Public Utilities to streamline and enhance service to customers.
Cumberland County Public Utilities, a division of the Engineering and Infrastructure Department, provides the planning, development and implementation of programs to expand and extend water and sanitary sewer services into unincorporated areas of the County. Cumberland County Public Utilities covers Kelly Hills, NORCRESS (Northern Cumberland Regional Sewer System) and Overhills Park water and sewer districts as well as South Point water system.
For additional information about Cumberland County Public Utilities, go to cumberlandcountync.gov/public-utilities or call 910-678-7682. The department is located in the Historic Courthouse at 130 Gillespie Street in Fayetteville.
The building began as an empty shell and after major construction and renovations, the first floor is almost ready for guests. Photo by GFBJ.It has been a busy two years at 104 Fayetteville St. in downtown Clinton for R & R Brewing. Sin
Rich Farm & Venue is a 37-acre space with amenities suitable for any occasion such as weddings, birthday parties and more. Photos provided by Rich Farm & Venue. Rich Farm & Venue in the town of Roseboro combines affordable prices and
Kellie Artis is the owner of Bound & Vine, a soon-to-open independent bookstore and wine bar. Photo by GFBJ. Bookworms and wine lovers are in for a treat as downtown’s newest tenant prepares to open later this year. Kellie Artis is the