North Carolina drivers no longer have to leave a driver license office or make a return trip when they forget a printed copy of their proof of insurance or residency documents. The N.C. Division of Motor Vehicles (NCDMV) has introduced a new in-office document upload tool that allows customers to securely share important documents directly from their phones.
The tool was initially launched to address the most commonly forgotten document – proof of insurance. However, NCDMV staff quickly recognized additional opportunities and expanded it.
Customers can now securely upload documents such as:
“Within the first two weeks, customers have already uploaded more than 6,000 documents using the new tool,” said NCDMV Commissioner Paul Tine in a press release. “This early success shows that North Carolinians are ready for a more convenient, modern DMV experience. We’re especially proud that our frontline teams saw the potential and moved quickly to expand the tool, helping even more customers stay in line and complete their transactions without delay.”
Many customers already store important documents on their phones. Instead of being turned away or needing to find a printer, they can now upload eligible documents on the spot.
Customers should continue to bring original identity documents – such as passports, Social Security cards, and birth certificates – as federal law requires DMV staff to examine these in person.
Paper copies of proof of insurance and residency documents are still accepted, but the upload tool provides a convenient alternative.
“This new feature is one more step in our work to reduce wait times, prevent repeat visits, and deliver better service to the people of North Carolina,” added Commissioner Tine.
The document tool is now available at all driver license offices statewide.
For more information and a list of current office locations and services, visit NCDMV.gov.
The KRAKEN-SKULLS brand includes a barbershop, a tattoo shop, a T-shirt company, an embroidery company, a website design company, a media marketing and graphic design company and an auto shop. Photos by GFBJ.When Chad Kraken retired from the military
Fred Surgeon, with the support of his wife Anita, owns and operates Surgeon &Associates, Inc, a family of businesses with everything from agritourism, pestcontrol, cleaning services and behavioral health services. Photos provided by Fred Surgeon.
Agents and leadership from Coldwell Banker Advantage and Coldwell Banker Sea Coast Advantage gathered to celebrate one of their own as she was recognized with two national achievements. A new C-Suite leader was also in attendance.
