The U.S. Department of Agriculture (USDA) has ordered a pause on all November Supplemental Nutrition Assistance Program (SNAP) benefits due to the ongoing federal government shutdown. November SNAP benefits will not be issued unless the USDA lifts the suspension in the coming days.

The Cumberland County Department of Social Services (DSS) currently serves more than 33,000 households receiving Food and Nutrition Services (SNAP) benefits. While October benefits have been distributed, the USDA’s suspension affects only November benefits at this time.

Despite the suspension, current SNAP benefits remain accessible and can be used with EBT cards at authorized retailers and grocers throughout North Carolina. The EBT balances can be checked using the EBT Edge app or the number on the back of the card. Residents are encouraged to continue applying for assistance online at epass.nc.gov or in person at DSS, located at 1225 Ramsey St. in Fayetteville.

County officials emphasize that services remain fully operational, and resources are available to support residents who may be affected. The County continues to coordinate across departments and with state and local partners to monitor critical services, including food assistance, mental health support, transportation and shelter resources.

Even with the suspension of November benefits, all SNAP recipients must follow standard reporting requirements, including completing recertifications on schedule. DSS remains open and continues to process new SNAP applications, recertifications and change reports.

How to Get Help

• Visit cumberlandcountync.gov/resources for up-to-date information and a list of available resources.
• For immediate assistance, dial 2-1-1 or visit nc211.org to connect with local food pantries, housing assistance and crisis support.

For more information about Cumberland County, visit cumberlandcountync.gov or follow the County on social media @CCNCGov.